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Privacy Policy
It pays to be concerned about your privacy these days. We’re concerned about it too, so here’s our privacy policy to help you make sense of what information we collect and how it might be used.
In short, we do our best to treat your privacy with respect.
We will not trick you into subscribing to our mailing list and we will make it easy for you to unsubscribe. We ensure any orders you place in our online store are processed securely and that any information you provide when you order is kept safe. We will not contact you other than in relation to the administration of your order unless you’ve opted in to our mailing list or social media platforms.
Read our full privacy policy below for all the nitty gritty about the data we collect and how it is used. You might also like to read our terms of service.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from eternia.mu and associated (the “Site”).
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address and phone number/s. We refer to this information as “Order Information.”
Note that at no time is Eternia.mu in possession of your credit card or Bank account details as payments are processed by you via Bank Transfer – Pay Bank-Wire transfer. We do not ask or keep your credit card or bank account details.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you about your order as needed
- Screen our orders for potential risk or fraud
- Provide you with information or marketing relating to our products or services, in line with the preferences you have shared with us where applicable (eg. opting in to our mailing list)
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use the Device Information and Order information for the purposes of advertising to you or retargeting advertising, for example through Facebook and Google.
We share your Personal Information with trusted third parties only to help us use your Personal Information, as described above.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”)educational page.
You can opt out of targeted advertising from these providers:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.
Please note that we do not alter our Site’s data collection and use practices when you send a ‘Do Not Track’ signal in your browser.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us via our contact page or by mail at: Eternia.mu; info@eternia.mu.
